SafePal Extension – Wallet Recovery Guide & Support

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    Заголовок: Safepal wallet extension setup guide and recovery steps
    Описание: Learn how to install the Safepal Wallet browser extension and securely configure it. This guide details the recovery process using your secret recovery phrase to restore access to your assets.
    Safepal Wallet Browser Extension Installation Guide and Recovery Process
    <br>Install the SafePal Wallet Extension directly from the official Chrome Web Store or Microsoft Edge Add-ons store to guarantee you have the authentic software. Avoid third-party download links, as these can be sources of malicious code designed to steal your assets. Once you click ‘Add to Browser,’ the extension icon will appear in your toolbar, ready for a quick setup that takes just a few minutes.<br>
    <br>Opening the extension for the first time presents you with a clear choice: create a new wallet or import an existing one. If you’re starting fresh, the software will generate a unique 12-word mnemonic phrase, also known as a seed phrase. This phrase is the master key to your entire wallet and its funds. Write each word down in the exact order shown, using pen and paper, and store that paper in multiple secure physical locations. You will verify the phrase by selecting the words in the correct sequence before proceeding.<br>
    <br>For users recovering an existing wallet, the ‘Import Wallet’ option is your path. Carefully enter your 12 or 24-word seed phrase into the provided field. Double-check for typos and ensure the word separation is correct. This process restores full access to your assets and transaction history linked to that seed phrase on the new device. The extension does not store this phrase on its servers; encryption happens locally on your machine.<br>
    <br>Complete your setup by establishing a strong wallet password. This password encrypts your wallet’s data specifically on this browser and device. While the seed phrase recovers your wallet anywhere, this password protects access from this installation. Choose a unique combination you haven’t used elsewhere. Finally, explore the extension’s settings to configure your preferred networks, manage token visibility, and connect the wallet to supported decentralized applications for trading and interactions.<br>
    Safepal Wallet Extension Setup Guide and Recovery Steps
    <br>Install the Safepal Extension only from the official Chrome Web Store or the official Safepal website. This single action protects you from fraudulent software designed to steal your assets.<br>
    <br>After adding the extension to your browser, launch it and select ‘Create Wallet’. You will see a 12-word mnemonic phrase, also called a seed phrase, displayed on your screen. Write each word down in the exact order on the provided recovery sheet, using a pen. Never save this phrase digitally–avoid screenshots, text files, or cloud storage.<br>
    <br>Confirm you have recorded the phrase correctly by selecting the words in the proper sequence when prompted. This verification step ensures your backup is accurate. Finally, establish a secure wallet password. This password encrypts your extension’s local data; however, it cannot restore your wallet–only your 12-word phrase can do that.<br>
    <br>If you need to restore your wallet on a new device or browser, open the Safepal extension and click ‘Import Wallet’. Choose the ‘Mnemonic Phrase’ method and carefully type your 12 words into the field. Double-check for spelling errors and word order before proceeding.<br>
    <br>After entering your phrase, you can set a new wallet password for the current installation. Once confirmed, your complete wallet balance and transaction history will synchronize. For added security, consider pairing your software wallet with a Safepal Hardware Wallet. This combination keeps your private keys offline while using the extension’s interface for transactions.<br>
    <br>Keep your recovery phrase physically separate from your primary devices. A fireproof safe or a secure safety deposit box offers reliable protection. Never share your seed phrase with anyone; legitimate support teams will never ask for it.<br>
    Installing and Connecting the Safepal Browser Extension
    <br>Visit the official Chrome Web Store or the Safepal website directly to get the extension. Click “Add to Chrome” and confirm the installation in the dialog box that appears; a new Safepal icon will appear in your browser’s toolbar.<br>
    <br>Click the new Safepal icon to launch the extension. You will see two clear options: “Create Wallet” for a new setup or “Import Wallet” if you already have a Safepal software wallet. Choose the path that matches your situation.<br>
    <br>For a new wallet, the extension will generate a secret recovery phrase. Write down these 12 words in the exact order on the provided offline backup card. This phrase is the only way to restore your assets, so store it securely and never share it digitally.<br>
    <br>If you are importing, select “Import Wallet” and carefully enter your existing 12-word recovery phrase. Double-check each word for spelling errors before proceeding. You will then set a strong password specifically for the extension’s local access.<br>
    <br>Once your wallet is active, you can connect it to decentralized applications. Go to a supported dApp website and look for a “Connect Wallet” button. Click it, select “Safepal” from the list of providers, and authorize the connection from the extension pop-up window. You are now ready to interact with Web3.<br>
    <br>Keep your extension updated by allowing automatic updates in your browser settings. Always verify you are on the correct dApp website before connecting, and log out from the extension when using a shared computer.<br>
    Adding Your First Wallet and Managing Assets
    <br>Open your SafePal extension and click the ‘+ Create Wallet’ button. You will choose a strong password for daily access to the extension; this encrypts your local data but is not your secret recovery phrase.<br>
    <br>Next, you will see your 12-word secret recovery phrase. Write each word down in the exact order on your physical SafePal Recovery Sheet. Confirm the phrase by selecting the words when prompted. This single step is the most critical for your security–never share these words and never store them digitally.<br>
    <br>Your wallet is now active. The main dashboard shows your total portfolio value. To receive crypto, select the asset (like BNB or ETH) and click ‘Receive’. A unique QR code and address will appear; share this address to get funds. Always double-check the first and last four characters when copying manually.<br>
    <br>For sending assets, click ‘Send’ on the asset. Paste the recipient’s address carefully, select the network (e.g., BEP-20 for BNB Smart Chain), enter the amount, and review the network fee. Confirm the transaction with your password. Small test transactions are a smart practice for new addresses.<br>
    <br>To add a new token not automatically displayed, scroll down on the asset page and click ‘Add Token’. Switch to the ‘Custom’ tab and paste the token’s official contract address. This ensures you add the genuine asset and not an impersonator.<br>
    <br>Use the ‘Star’ icon next to any asset to pin it to the top of your list for quick viewing. Regularly review your transaction history by clicking on any asset to see a detailed log of all incoming and outgoing transfers.<br>
    Recovering Your Wallet Using Secret Recovery Phrase
    <br>Open your SafePal extension and click the “I have a wallet” button. Select “Software Wallet” and then choose the “Recover Wallet” option on the next screen.<br>
    <br>You will see a field to enter your Secret Recovery Phrase. Type or paste all 12 or 24 words in the exact order you saved them.<br>

    Enter each word separated by a single space.
    Double-check for typos, especially with similar words like “there” and “their.”
    Ensure the word order matches your backup perfectly.

    <br>After entering the phrase, set a new, strong password for your extension access. This password encrypts the wallet data on this browser.<br>
    <br>Click “Confirm” to begin the recovery process. The extension will now rebuild your wallet by scanning blockchains for your addresses and transaction history. This may take a moment.<br>
    <br>Once complete, your full portfolio of assets should appear. Verify your recovery by checking a few transaction histories or asset balances against your records from before the loss.<br>
    <br>For future security, consider these steps after a successful recovery:<br>

    Write your Secret Recovery Phrase on a physical medium like steel.
    Disconnect from any public Wi-Fi during the recovery process.
    Confirm you are on the official SafePal website before installing or using the extension.

    FAQ:
    I installed the Safepal extension but the setup screen is asking for a “Wallet Name” and a “Password”. What are these for exactly?
    <br>The Wallet Name is just a local label for your convenience, like “My Main Wallet” or “DeFi Fund”. It helps you identify this wallet if you create multiple ones later. The Password is different from your recovery phrase. It encrypts the wallet data stored locally in your browser. You’ll need this password every time you unlock the extension on that specific browser and device. It does not recover your funds if lost; only your 12-word mnemonic phrase can do that.<br>
    During setup, it showed my 12-word recovery phrase. I wrote it down, but is that really the only backup I need?
    <br>Yes, those 12 words are the single most critical piece of information. Anyone with those words has complete control over your assets. Writing them on paper is a good first step, but consider these additional measures: store the paper in a secure, private place like a safe. Never store a digital copy (screenshot, photo, text file) on any internet-connected device. For higher security, you can split the phrase and store parts in separate locations or use a dedicated metal backup plate to protect against fire or water damage. Losing this phrase means losing access to your funds permanently.<br>
    I’m setting up the extension on a second computer. Do I use the “Create Wallet” or “Import Wallet” option?
    <br>You must select “Import Wallet”. Choosing “Create Wallet” will generate a brand new, empty wallet with a new recovery phrase. To access your existing funds on the second computer, you need to import your original wallet using your 12-word recovery phrase. The extension will guide you through entering the words in the correct order. After import, set a new local password for this browser installation. Your assets and transaction history will sync because you are accessing the same wallet on the blockchain.<br>
    What happens if I forget the extension’s password? Can I reset it without my recovery phrase?
    <br>If you forget the local password for the browser extension, you cannot reset it without your 12-word recovery phrase. The password encrypts the wallet data on that specific device. To regain access, you will need to remove the wallet from the extension and then re-import it using your recovery phrase. This process will let you set a new password. This highlights why both your recovery phrase (for permanent access) and your local password (for daily access) must be managed carefully.<br>
    My computer crashed and I lost the browser. How do I recover my wallet on a new device?
    <br>Recovery requires your 12-word mnemonic phrase. On your new device, install the Safepal browser extension again. Open it and choose the “Import Wallet” option. Select “Mnemonic Phrase” as the import method. Carefully enter your 12 words in the exact sequence, with a single space between each word. After verification, you can set a new local password for this installation. Once completed, the extension will connect to the blockchain and display your complete balance and transaction history, as your assets are stored on the network, not on your old device.<br>
    I installed the Safepal extension, but the “Create Wallet” button is greyed out. What am I doing wrong?
    <br>This usually happens because the extension’s security protocol requires you to set a strong password first. The button will only activate after you’ve entered a password that meets all the requirements. Look for the password strength indicator below the field. Your password needs to be at least 8 characters long and should include a mix of uppercase letters, lowercase letters, numbers, and special symbols. Type your password in, confirm it in the second field, and you should see the “Create Wallet” button become clickable. If it’s still inactive, try refreshing the extension page or reinstalling the extension entirely.<br>
    My computer crashed and I lost the browser profile where my Safepal extension was installed. I have my 12-word recovery phrase. How do I get my wallet and funds back on a new setup?
    <br>You can fully restore your wallet using your recovery phrase. First, install the Safepal extension from the official Chrome Web Store or Safepal website into your new browser. Open it and this time, select the “Import Wallet” option instead of “Create Wallet.” You will be prompted to enter your 12-word mnemonic phrase. Type the words in the exact order you saved them, with a single space between each word. Double-check for any typing errors. Next, you will set a new login password for this fresh installation. After confirming, the extension will synchronize with the blockchain. Your assets and transaction history will reappear, as they are stored on the blockchain network, not on your lost computer. Always verify you are on the official extension page to avoid phishing scams when entering your recovery phrase.<br>

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