トピック: Braavos Wallet Guide | Setup, Browser Extension, Recovery, and Troubleshooting |

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Braavos wallet extension setup troubleshooting guide

Braavos Wallet Extension Installation Issues and Connection Problems Solved
 If the add-on fails to appear in your browser after installation, first check your extensions management page. Chrome users can navigate to chrome://extensions/, while Firefox users should visit about:addons. Ensure the tool is enabled and its permissions are granted. A required browser restart is often the simplest fix for this visibility issue. 
 Connection failures typically stem from network interference. Configure your firewall or security software to allow traffic on ports 8545 and 9999. If the problem persists, disabling hardware acceleration in your browser’s settings has proven effective for many users experiencing persistent interface freezes or timeout errors during the initialization sequence. 
 For persistent synchronization errors, clear the application’s cached data through its internal settings menu, then re-enter your recovery phrase. Always verify you are using the latest version of the software, as outdated builds contain known bugs that block proper account restoration. Manual update checks are necessary; automatic background updates can sometimes fail. 
Braavos Wallet Extension Setup Troubleshooting Guide
 Verify your browser is updated to the latest version; outdated software is a common source of installation failure. 
 If the add-on appears unresponsive after adding it, perform a complete restart of your browser–not just a tab refresh–to initialize all components correctly. 
 A corrupted local cache can block proper functionality. Clear your browser’s cached data through the settings menu under ‘Privacy and Security’. Follow these steps: 

Select ‘Clear browsing data’.
Choose ‘Cached images and files’.
Set the time range to ‘All time’.
Click ‘Clear data’ and restart the browser.
 
 Security software or strict firewall rules can sometimes misinterpret the plugin’s network requests. Temporarily disabling these protections during the initial account creation may resolve connection issues, but re-enable them immediately afterward. 
 For persistent problems, a fresh install is often definitive. Remove the plugin entirely from your browser’s extension manager, then download it again directly from the official Chrome Web Store or Firefox Add-ons site to avoid counterfeit copies. 
 Check the browser’s extension management page for error messages related to the plugin; specific error codes can be searched in the project’s official support channels for targeted solutions. 
 Network-level interference, particularly on corporate or public Wi-Fi, can prevent communication with the blockchain. Attempt the process on a different, trusted network to isolate this variable. 
Extension Not Appearing in the Browser Toolbar
 Pin the add-on manually. Click the puzzle piece or extensions icon in your browser’s top-right corner, locate the Braavos utility, and click its pin icon. 
 Some browsers automatically hide new tools. Access the menu, navigate to “More tools,” then “Extensions,” to manage visibility. 
 A full restart of your Chromium-based or Firefox browser often resolves interface glitches by clearing temporary memory caches that affect the UI. 
 Verify the installation succeeded. Return to your browser’s management page (chrome://extensions or about:addons). If the plugin is listed but disabled, enable it using the toggle switch. 
 Conflicts with other installed add-ons, particularly other crypto asset managers or ad blockers, can cause this. Temporarily disable others to test. 
 Corrupted local data is a common culprit. In the extensions management page, use the “Remove” function, then re-install the latest version directly from the official store. This refreshes all component files. 
 Check for pending operating system updates, as an outdated kernel or graphics driver can interfere with browser rendering processes, preventing toolbar elements from displaying correctly. 
Connecting the Extension to a DApp Fails
 Immediately verify that the decentralized application’s network matches your active account’s chain. A mismatch, like the app being on StarkNet Mainnet while your profile is set to Testnet, will prevent a handshake. 
 Clear the DApp’s site data. Cached permissions or corrupted session storage in your browser can block fresh connection attempts. Use the browser’s settings for the specific site to remove cookies and local data, then reload the application completely. 
 Check for pending pop-up blockers. The connection request often appears in a separate, small authorization window that browsers or aggressive ad-blocking software can silently suppress. Whitelist the DApp’s URL in these tools and attempt the link again, watching for a small dialog box. 
 An outdated add-on version frequently causes protocol errors. Visit the official distribution channel (like the Chrome Web Store) to manually check for updates; automatic background updates can sometimes fail. Install any available update and restart the browser before retrying. 
 Review your installed browser add-ons. Security software, privacy tools, or even other crypto utilities can interfere with the connection script. Test with all other add-ons temporarily disabled to identify a conflict. 
 If the problem persists only on one specific application, the issue may originate from the DApp’s side. Their RPC node might be down or their integration code may be outdated. Check the project’s official social channels or status page for known issues. 
 Reset the connection permissions list inside the add-on’s settings. This revokes all previously granted website accesses, forcing a new and clean authorization prompt when you next try to connect. 
 Ensure your browser itself is updated to its latest stable version, as core Web3 functionalities like the window.ethereum injection depend on modern APIs that older versions may not fully support. 
Transaction Stuck or Not Showing in History
 First, verify the transaction’s status directly on the blockchain explorer using its unique ID. 
 Network congestion is a frequent culprit; a low gas fee might leave your transfer pending for hours. You cannot cancel it, but you can attempt to speed it up by submitting a new transaction with a significantly higher fee and the same nonce, which will replace the stalled one. 
 If the transfer is confirmed on the explorer but absent from your interface, the local cache is likely out of sync. A hard refresh of the application often forces a resync with the network nodes. 
 Check your activity log for a ‘failed’ status with an error code. A common ‘0x0’ error typically indicates insufficient funds for the proposed fee, requiring a new attempt. 
 For missing completed transfers, manually adding the token contract address to your asset list can make it visible. 
 Persistent issues may stem from an outdated version of the software; installing the latest release from the official source fixes bugs and improves node connectivity. 
 Always compare the transaction hash from your initial broadcast attempt against the explorer data to distinguish between a network propagation delay and a local software glitch. 
FAQ:
I installed the Braavos extension but the icon is gray and won’t open. What should I do?
 This is a common first-step issue. The gray icon usually means the extension is installed but not yet set up. Open your browser’s extension menu (often a puzzle piece icon) and click on the Braavos icon there. This should launch the initial setup screen where you can either create a new wallet or restore an existing one. If clicking it does nothing, try completely closing and restarting your browser. 
My transaction is stuck “Pending” for a very long time. Is my money lost?
 Your funds are not lost. A stuck “Pending” transaction often indicates a network congestion issue or a fee set too low. Open the Braavos extension, go to the transaction history, and find the pending transaction. You may see an option to “Speed Up” or “Cancel” it. Using these options will create a new transaction with a higher fee to override the stuck one. If these buttons aren’t available, wait for the network to drop the original transaction, which can take several hours, before trying again. 
I get an “Invalid Mnemonic Phrase” error when restoring my wallet. What am I doing wrong?
 This error points to a mistake in the 12 or 24-word recovery phrase. Check for these common problems: each word must be spelled correctly and be from the official Starknet word list; there should be no extra spaces at the beginning, end, or between words; all words must be in lowercase. Write the phrase down and carefully compare each word. If you pasted it, try typing it manually instead, as hidden formatting or spaces can cause a failure. 
Can I use the Braavos wallet on both Chrome and my mobile phone?
 Yes, you can use the same wallet account on both the browser extension and the Braavos Wallet Extension Braavos Wallet Browser Extension Braavos Wallet Chrome Extension Braavos Web3 Wallet Braavos Wallet Download Extension Braavos Wallet dApp Braavos Wallet Recovery Phrase Braavos Wallet Seed Phrase mobile app. This is not an automatic sync. You must use the “Restore Wallet” function on the second device. Use your original 12 or 24-word secret recovery phrase to restore your existing account. This will give you access to the same funds and history on both devices. Never enter your recovery phrase on a suspicious website or app. 
The extension keeps disconnecting from websites like Starknet dApps. How do I fix this?
 Frequent disconnections can be frustrating. First, check if your Braavos extension is updated to the latest version. Then, clear your browser’s cache for the specific website you’re having trouble with. If the problem continues, check your browser’s settings for conflicting extensions—temporarily disable other wallet or ad-blocking extensions to see if one is interfering. A final reliable step is to remove the Braavos extension and re-install it from the official store, using your recovery phrase to restore your wallet.
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